Your first visit, explained.
Registration takes two minutes online; the visit takes thirty. Here is exactly what happens, what to bring and what it costs.
Quick facts
Bring: ID, insurance card, medication list
Arrive: 5 minutes early
Duration: about 30 minutes
What happens, minute by minute

What to bring
Insurance card (or passport for self-pay)
List of medications you take
Previous reports, if any
Vaccination record for children
Glasses, if you wear them
Nothing else — no paper forms
Insurers and coverage
VZP
111
Contracted
All departments
ZPMV
211
Contracted
All departments
OZP
207
Contracted
Dental hygiene self-pay
ČPZP
205
Contracted
All departments
VoZP
201
Contracted
All departments
RBP
213
Contracted
All departments
Foreign / EHIC / private
—
Self-pay
Self-pay, English invoice provided; direct billing with Allianz and Cigna
Covered by public insurance
GP and paediatric visits
Referred specialist visits
Lab tests with a referral
Dental check-up twice a year
Not covered — self-pay
Dental hygiene
Cosmetic dermatology
Physiotherapy beyond 10 sessions
Video consultations
Price list 2026
GENERAL PRACTICE
PEDIATRICS
DERMATOLOGY
PHYSIOTHERAPY
DENTISTRY
GYNECOLOGY
Prices are confirmed at booking, before your visit. VAT is not applicable to medical services. English invoice on request.
Cancellation
Free cancellation up to 24 hours before, through the link in your confirmation SMS. Later cancellations of self-pay visits are charged at 50 %.
Payment
Card, cash, Apple Pay and Google Pay at reception. Employers can be invoiced monthly.
Documents
Receipt and medical report e-mailed within 24 hours. English invoices for foreign insurers on request.